Consolidating Reserve Storage billing with other services
We have been working to consolidate your Reserve Storage billing with the invoicing that many of you are accustomed to for our D2C services. As a part of this work, you may notice that for your November invoice the charge types for Reserve Storage are titled a bit differently than what you are accustomed to. We sincerely apologize for the confusion caused by this month's invoice, and we are working to ensure that future Reserve Storage charges are easy to understand.
All billing is still occurring on a monthly basis
You may notice when looking at your recent invoice that certain Reserve Storage charges are listed as being aggregated over a 2 week period (see example below). However, all Reserve Storage charges are for activity that occurred for a full month. If you see a charge that is listed in the table below under "New charge name," it is a Reserve Storage related charge for activity from a full month, not the 2 weeks in the parentheses.
In the invoice above, although these charges are listed as having occurred from November 21 to December 4, these are the charges for all Reserve Storage activity in the month of November. Your dates may be different than November 21 to December 4, but the activity is still being billed for all of November.
Understanding the charge types on your invoice
The table below shows what the charge type was in previous iterations of billing and what it will appear as on your November invoice. We apologize for the confusion and are working to clarify these charges moving forward.
| Original charge name | New charge name | Cost |
| Inbound Handling - Floor Loaded Container 20" |
RS_INBOUND_FLOOR_LOADED_20_FEE |
$325 per container |
| Inbound Handling - LTL, FTL (Max Pallet Height 60”) | RS_INBOUND_PALLETIZED_FEE | $13 per pallet |
| Inbound Handling - Floor Loaded Container 40" | RS_INBOUND_FLOOR_LOADED_40_FEE | $650 per container |
| Receipt Storage (Month of Receipt) | RS_RECEIPT_STORAGE_FEE | $14 per pallet |
| Outbound Handling - Parcel | RS_CARTON_HANDLING_FEE | $2 per carton |
| Outbound Handling - LTL, FTL | RS_PALLET_HANDLING_FEE | $13 per pallet |
| Order Processing Fee - LTL, FTL | RS_LTL_PROCESSING_FEE | $5.64 per shipment |
| Order Processing Fee - Parcel | RS_PARCEL_PROCESSING_FEE | $1.79 per shipment |
| Labeling | RS_LABEL_FEE | $0.50 per label |
| Stretch Wrap | RS_STRETCH_WRAP_FEE | $6.50 per pallet |
| Grade B Pallet | RS_GRADE_B_PALLET_FEE | $16 per pallet |
| Bill of Lading Fee - LTL, FTL | RS_BOL_FEE | $12.50 per shipment |
|
Monthly Recurring Storage (Beginning of Each Month) |
RS_STORAGE_FEE | $25 per pallet |
Seeing order level information
You can now see what you were charged for each inbound/outbound for Reserve Storage at an order level. To view this, please go to the "Billing" tab on Seller Portal and download the CSV for your latest invoice.
Once you download the invoice, you will be able to see which ASN each charge is related to along with a description of the charge.