The products that are restricted according to our guidelines are:
- Products with labels that were not properly registered with Deliverr before shipment or those that do not match the product that was registered
- Products related to illegal activities or which are prohibited by law in the place of origin, the destination, or any sites through which the products travel
- Products that have been illegally replicated, reproduced, or manufactured
- Products that require prep before shipping to buyers
- Products with unauthorized marketing materials
- Products requiring specific licenses to store or distribute including:
- Live plants and animals
- Alcoholic beverages
- Ammunition & firearms
- Tobacco
- Prescription pharmaceuticals and pseudo pharmaceuticals
- Explosive or hazardous products
- Unique or one-of-a-kind materials
- Precious metals (gold, silver, etc.)
- Products with specific transportation restrictions and/or limitations, such as aerosols, products with batteries (lithium or non-lithium), etc.
- High value products, or restricted monetary equivalents, including:
- Products with a replacement value over $300 per item
- Cash equivalents, Gift cards, Gift certificates
- Non-conveyable products, including:
- Products with any dimension longer than 26 inches
- Individual products weighing > 32 lbs
- Vehicle Tires and Sky lanterns or floating lanterns
- Hazardous and/or dangerous products, including:
- Aerosols and flammable liquids
- Perfumes and fragrances
- Weapons and knives
- Any product with, or requiring, a Material Safety Data Sheet (MSDS)
- Used and previously-owned products, defective and damaged products
- Adult, “Adult use only”, adult-oriented, or adult-themed products requiring special handling including any products containing adult-themed packaging or images
- Products not in bags that can be damaged by dust
- Products containing perishables, or liquids of any kind
- Posters or flyers which require rolling or packaging to prevent crushing
- Products that require either lot control, date handling (including expiry date, sell by date and use by date), upright/directional storage or temperature control
- Temperature and pressure sensitive products, including:
- Products that would become brittle or otherwise be damaged in temperatures < 32° F (0° C)
- Products that would melt or otherwise be damaged in temperatures > 90° F (32° C)
- Products susceptible to damage because of any condition that may be encountered in air transportation, such as high or low temperature, high or low atmospheric pressure, or sudden changes in either
- Products or product packaging that deteriorate or get damaged during the handling in the warehouse or transportation or during extended storage including drops and vigorous shaking
- Products to be shipped in its own box without an outside box
- Muti-Item Products whose items can get separated or come loose in the Pick-Pack process
- Products that Deliverr otherwise determines as unsuitable
We reserve the right to destroy and to deny removal requests for any inventory identified as counterfeit.