The Inbounds and Shipment Details page provides step-by-step updates about inbound shipments to give you better visibility into the status of your inventory. The descriptions and requirements for each status are below.
Standard Statuses
| In Draft | Your shipping plan has been created but has not been completed. Once your shipping plan has SKU(s) added, it will be saved as In Draft. Otherwise, they are not saved and will have no status. |
| Ready to Ship | Your shipment has been created. Your shipments are either ready to ship, or are already in transit. |
| In Transit |
Your shipment is on its way to the crossdock or the fulfillment center. If you shipped with Deliverr rates or provided us your tracking information, then this means that your carrier has notified us that your shipment is in transit. If we do not have any tracking information, your shipment will not change to In Transit and will skip to Receiving once the fulfillment center has begun receiving. |
| Arrived |
Your shipment has arrived at the crossdock or the fulfillment center. If you shipped with Deliverr rates or provided us your tracking information, then this means that the carrier has delivered the shipment and our fulfillment center will begin receiving shortly. If we do not have any tracking information, your shipment will not change to Arrived and will skip to Receiving once the fulfillment center has begun receiving. |
| With Prep |
Your shipment has been received by the crossdock and our Prep team is processing your shipment. This will take up to 72 business hours, unless your shipment is non-compliant. *This status applies only if you requested Deliverr Prep on a 'Forwarding' shipping plan. |
| Forwarding |
At least 1 box in 1 shipment of your shipping plan has arrived at a Deliverr crossdock. It is being organized and forwarded to Deliverr's various fulfillment centers. If you requested Deliverr Prep, Forwarding status indicates that our Prep team has completed processing your shipment *This status applies only if you select, create, and ship under a 'Forwarding' shipping plan. |
| Receiving | The fulfillment center has begun receiving your shipment. There may be some delay between when an item is Received to when it is Available for Sale. |
| Completed |
Deliverr has received 100% of your shipped quantity excluding damaged and noncompliant units. Your shipment will also automatically enter Completed if it has remained in any other status for 60 days or longer with no updates. |
Other Shipment Statuses
| Take Action |
Action is required on your behalf to resolve a non-compliance case within your inbound shipping plan. Fulfillment centers cannot proceed with receiving until you have addressed the issue. Non-compliance issues cause delays and incur costly fees for you and the receiving warehouses, as well as delaying when products become available for sale. The article How to Resolve Non-Compliant Issues is a step-by-step guide on how to efficiently resolve non-compliance. |
| With Support | A non-compliance product was identified with this shipping plan, however, this issue was unable to be resolved by the seller and has been escalated to customer support. Customer Support will be reaching out to the fulfillment center to get additional details. Support will be in contact with any necessary action items or updates. |
If you'd like to see more details regarding the status of your inbound shipments, you can enter the Completed Shipments page by clicking on a shipment from the Inbounds List View.
