Facebook Shops is a new integration that you can connect your Deliverr account to, so we can fulfill orders from this exciting new sales channel. Like our other integrations, the Facebook Shops integration automatically performs four common tasks for you:
- Import your product catalog from Facebook Shops to Deliverr
- Import your orders from Facebook Shops to Deliverr
- Update inventory quantity levels from Deliverr to Facebook Shops
- Update order tracking numbers from Deliverr to Facebook Shops
Learn more about Facebook Shops:
- Facebook for Business > Shops (Webpage)
- Introducing Facebook Shops: Helping Small Businesses Sell Online (Blog Post)
- Connect your Instagram Store to your Facebook Commerce Account (Help Article)
Currently we only support Facebook Shops (the platform to build and manage a store). We do not support Facebook Marketplace (the user to user local buying & selling platform).
Also check out our Facebook Ad Sync Program. If you're using Facebook Ads to direct buyers to your Shopify website, you can also add 2 day delivery and next day delivery offers to your ads to boost conversion! Read setup instructions here.
Find Your Facebook Business ID
The first step is to find your Business ID (Commerce Account ID) for the Facebook store that you want to sync with Deliverr. To find your Business ID, go to business.facebook.com. Login to your Facebook Business account if necessary.
Note: If you have several Facebook accounts, make sure that you are logging into the correct Facebook account that is connected to your Facebook business account. If you use Facebook to login into Deliverr, this may or may not be the same email address.
Note: If you have multiple businesses linked to your Facebook account, go to business.facebook.com/settings/seller-profiles first to choose which Facebook Shops account you want to connect to Deliverr.
In the sidebar, open Accounts and then Commerce Accounts.
Note: If you do not see Commerce accounts, then you may not have permission in Facebook Business account. Contact your account owner and ask them to go to business.facebook.com/settings/people to make sure that you have the right permissions.
In the list, click on the commerce account that you want to connect to Deliverr. Click the blue link to copy the Business ID to your clipboard. This is the 15 digit number as shown in red in the example screenshot below.
Connect Facebook Shops to Deliverr
For current Deliverr merchants — Go to sellerportal.deliverr.com/channels and select Facebook.
For new Deliverr merchants — Go to sellerportal.deliverr.com/onboarding/choose-your-integration and select Facebook.
Paste the Business ID from your Facebook Shops account that you found earlier.
Facebook will ask you to login to your account (if not already logged in). Click Continue. It will then ask for your permission for Deliverr to access your commerce account. This is necessary to import your catalog, import orders, update inventory levels, and update order tracking information.
Your product catalog will now start importing into Deliverr.
When the catalog import is complete, go to sellerportal.deliverr.com/channels and you should see Facebook as an active integration. Your setup is now complete.
If this is the 1st integration you've connected to Deliverr — Create an inbound to send us inventory. Read more in the Inbounds section of the help center.
If this is your 2nd, 3rd, or later integration — Check your inventory on sellerportal.deliverr.com/inventory. Deliverr will automatically link your listings from this integration to existing DSKUs based on the SKU value. If there is no matching SKU value in Deliverr, we will create a new DSKU. Learn more about channel aliases.
Facebook Ad Sync Program
Also check out our Facebook Ad Sync Program. If you're using Facebook Ads to direct buyers to your Shopify website, you can also add 2 day delivery and next day delivery offers to your ads to boost conversion!