Chat with our team
You can now chat with our team directly within the SellerPortal by selecting "Contact" in the left-hand side banner
Note: Chat is a new feature still being rolled out to our full Merchant base. If you are not enrolled in chat beta program then clicking "Contact" will take you to submit a ticket instead of opening chat widget.
If you are interested in joining this program please email: firstname.lastname@example.org and request to be added.
This will open our chat platform from which you can speak to our team from 9AM - 5PM CST by clicking "Send us a message"
After letting us know the issues you are having we can route you to the appropriate team:
Note: At this time we do not offer chat support for all issue types - For inbound related questions please submit a ticket directly for our team at: https://support.deliverr.com/hc/en-us/requests/new
Submit tickets to our team
Don't have the time or prefer not to chat? You can reach our team by submitting a ticket at: https://support.deliverr.com/hc/en-us/requests/new and we will communicate resolution to your email.
Providing the requested information improves routing of your inquiry and will reduce the time to resolve your questions:
For more information on submitting and monitoring tickets please review: How do I file and keep track of requests/tickets with Deliverr?