Before you get started
Ensure that your ChannelAdvisor account is enabled for multiple distribution centers. You can check that this setting is enabled in ChannelAdvisor byhovering over ‘Products,’ then selecting ‘Distribution Centers’ and clicking the ‘Priority’ tab. You’ll see a green box with the following message:
If you do not currently have Multiple Distribution Centers enabled, you will need to contact ChannelAdvisor support to turn this feature on. Please see the ChannelAdvisor knowledgebase article, Multiple Distribution Center Accounts.
Step 1: Create a Deliverr warehouse in ChannelAdvisor
In ChannelAdvisor, hover over ‘Products,’ then select ‘Distribution Centers.’ Select ‘+ New DC,’ then ‘Add Distribution Center.’
Enter “Deliverr” as both the Distribution Center Name and the Distribution Center Code. Select ‘Warehouse’ in the Distribution Center Type dropdown menu. Add the below address to the Basic Info section and be sure to select ‘True’ in the Default dropdown menu. No other information is needed on this page. When you’re finished, select ‘Save and Continue.’
Here is the Deliverr address you’ll enter. You can copy and paste these details:
110 Sutter St.
Floor 9
San Francisco, CA 94104
United States
Step 2: Set the shipping rate to “3rd Party Shipping Calculator”
You will be directed to the Select Classifications section of the Shipping Rates page. Skip to ‘Select Rates Type’ and select ‘3rd Party Shipping Calculator.’
Step 3: Set Deliverr as the priority warehouse for each marketplace
Hover over ‘Products,’ then select ‘Distribution Centers’ and click the ‘Priority’ tab. Select the marketplace from the site list to expand the section. Select ‘+’ next to Deliverr under “Inactive DCs for this Site.” Then, drag the Deliverr warehouse to the top priority under “Active DCs for this Site in Priority Order.”
Step 4: Log into your Deliverr Seller Portal account
In your Deliverr Seller Portal account, click ‘+ Add Integration’ in the left sidebar menu. Then, select ‘+ Add Integration’ under “ChannelAdvisor” in the list of integrations.
Step 5: Grant Deliverr access to ChannelAdvisor
You will be redirected to your ChannelAdvisor account, where you'll need to grant Deliverr access to exchange inventory and order data with your account. Once you click ‘Grant Access,’ and verify the integration, Deliverr will begin importing your product catalog. Depending on the size of your catalog, this may take a few minutes. You will receive an email when your inventory sync is finished.
Avoid duplicate orders
If you’re using ChannelAdvisor and have connected both Deliverr and other shipping solution software vendors to your ChannelAdvisor account, you need to filter out orders assigned to Deliverr. This is to prevent duplicate orders from being sent to both Deliverr and your shipping software.
Setup steps by software vendor
ShipStation
You'll need to add order tags so your orders will be filtered accordingly.
- Create a new tag in ShipStation and title it "Deliverr" (with no quotations)
- Create an automation rule to not import orders that contain the Deliverr tag.
- Set the filter for 'Order Tag' = 'Deliverr'
- Set the action to be 'Don't import the order'
Shipping Easy
Contact the Shipping Easy support team and request that Deliverr orders be filtered out by the DC ID = Deliverr.
ShipWorks
Change your ShipWorks-ChannelAdvisor integration to REST (not SOAP). Contact the ShipWorks support team for assistance.
Ordoro
Contact the Ordoro support team and request that Deliverr orders be filtered out by the DC ID = Deliverr.