The below table includes fees for the following:
- Fulfillment & Storage
- Inventory Removals
- Non-Compliance
- Work-orders
FULFILLMENT & STORAGE FEES
| Fee Type | Fee Explanation | Fee Reasoning | Fee Applied |
|
Fulfillment Fee (Orders Inside the Contiguous US) |
Deliverr's all-inclusive fulfillment fee includes receiving, pick, pack, and shipping costs. This fee is based on SKU weight, dimensions, number of units, and service level. |
This covers the cost of receiving, picking, packing and shipping to your buyers. | Per unit fulfilled |
|
Fulfillment Fee (Orders Outside the Contiguous US) |
Deliverr does not support international shipping, but does support Standard service level orders to: |
It is more expensive to ship to Alaska and Hawaii. Also not all carriers service these areas. | $5.00 + $4.00/lb* per unit fulfilled *rounded up to the next pound |
| Storage Fee | Deliverr charges a daily storage fee for inventory in Deliverr's fulfillment network. This fee is based on SKU dimensions and the length of time inventory has been in our fulfillment network. | This covers the cost of storage in our fulfillment centers. |
Beginning March 1st, 2020, storage fees start at $0.720 per cubic foot per 30 days, subject to seasonal and long-term rates. See full details here. |
INVENTORY REMOVAL FEES
| Fee Type | Fee Explanation | Fee Reasoning | Fee Applied |
| Inventory Disposal |
At a seller's request, Deliverr will dispose of all inventory for a SKU from fulfillment centers. The fee is all-inclusive, and the disposal method is at Deliverr's discretion. |
This covers the cost of picking and disposing inventory. |
$0.50 per unit minimum $25 per removal order |
| Inventory Removal |
At a seller's request, Deliverr will remove inventory for a SKU from fulfillment centers to a single given location, only within the contiguous US. (At this time, Deliverr does not ship to international locations.) The fee is all-inclusive of pick, pack, and ship. |
This covers the cost of picking, packing and shipping inventory. |
$0.36 + $0.39 per lb*, per unit $25 minimum per removal order |
NON-COMPLIANCE FEES
| Fee Type | Fee Explanation | Fee Reasoning | Fee Applied |
| Non-Scannable, Missing, or Incorrect Barcodes |
Deliverr requires a correct, legible barcode on each sellable item. |
Noncompliant barcodes prevent fulfillment centers from scanning items during receiving and picking, which increases errors and leads to poor purchasing experiences for buyers (e.g., incorrect number of items, incorrect SKUs, etc.). |
$56 per SKU per warehouse for error resolution and problem solving + $0.25 per unit requiring a new label |
| Unnecessary Barcodes on Items |
There must be exactly one barcode per sellable unit. Unnecessary barcodes (e.g., barcodes on case packs) are noncompliant, and they must be covered over or removed. |
Unnecessary barcodes can lead to mistakes during fulfillment (e.g., incorrect number of items, incorrect SKUs, etc.). When identified, fulfillment centers must dedicate staff to cover over or remove unnecessary barcodes. |
$56 per SKU per warehouse for error resolution and problem solving + $0.25 per unit requiring covering/removing unnecessary barcodes |
| Hidden, Missing, or Incorrect Deliverr Inbound Box Contents Label |
Sellers must download, print, and attach Deliverr Inbound Box Contents Labels to all boxes. To be compliant, box contents labels must be fully visible from the outside of the box. |
Receiving teams need box contents labels to correctly identify and quickly receive inbound shipments. If box contents labels are hidden, missing, or incorrect, receiving teams must spend extra time problem solving, which slows receiving for all inbound shipments. |
$28 per box or $56 per pallet |
| Item/SKU Barcodes on Case Packs or Boxes |
Barcodes are only allowed on sellable units. Any barcodes on case packs or boxes must be covered over or removed. |
Scannable unit barcodes on case packs/boxes will cause fulfillment center staff to mistake the whole case pack/box as a single sellable unit. |
$28 per SKU per warehouse for error resolution and problem solving |
| Unscheduled or Missed Freight Delivery Appointment | All freight inbounds require scheduled delivery appointments. Once a delivery appointment is scheduled, it cannot be missed, cancelled, or rescheduled within 24 hours of the appointment time. | Fulfillment centers are staffed according to expected inbound volume. Without sufficient lead time, staffing cannot be reduced and payroll costs are incurred. | $224 for FTL or $112 for LTL |
| Noncompliant Inbound Packaging, Dunnage, or Weight |
Inbound shipments must arrive in boxes that are less than 50 pounds. Inbound shipments can only be packed with acceptable dunnage. Inbound freight shipments must arrive following Deliverr's Pallet requirements. If multiple SKUs are packed in the same box, they must arrive to the warehouse properly separated. Packaging guidelines. |
Inbound shipments that are heavier than 50 pounds take longer to move and can violate OSHA guidelines. Inbounds that arrive in poly bags or padded mailers can be confused as returns from buyers. Noncompliant dunnage is difficult to clean up, which slows receiving.
Inbound freight shipments that do not follow pallet requirements take longer to receive, and are dangerous to move. If boxes arrive with multiple SKUs all mixed up, receiving takes a very long time to separate every item. |
$28 per noncompliant inbound package $46 per noncompliant inbound pallet |
| Restricted SKU Inbounded | Due to fulfillment capability constraints, Deliverr does not accept restricted or oversized SKUs. Restricted Product List |
Noncompliant SKUs must be removed from fulfillment centers, which requires significant (and costly) coordination between fulfillment centers, Deliverr, and sellers. | $112 per noncompliant SKU per warehouse where the SKU was received + inventory removal or disposal fee |
| Unknown or Unexpected SKU Inbounded | SKUs received at fulfillment centers must match the SKUs listed on the corresponding inbound shipping plan. | Unknown or unexpected SKUs require high coordination between Deliverr, sellers, and fulfillment centers to resolve | $112 per noncompliant SKU per warehouse * may incur separate additional fees if redistributing product is needed |
| Inbound Quantity Received is Off by More Than 10% | Quantities received at fulfillment centers must match the corresponding inbound shipping plan. | Deliverr's fulfillment centers are staffed according to shipping plans. When a shipping plan is not followed exactly, planned capacity and labor can be insufficient or wasted. | For each SKU, $0.50 per unit received above/below the acceptable 10% buffer Example: If we expect 100 items, but receive 115, the noncompliance fee will be 5 items times $0.50 = $2.50. |
WORK-ORDER FEES
| Fee Type | Fee Explanation | Fee Reasoning | Fee Applied |
| Inventory Stock-checks |
Sellers may request Deliverr check stock on items for various reasons including checking labels, taking pictures, remeasuring dimensions/weight, etc. |
This covers the time for warehouse personnel to find and check stock for the given SKU. |
$28 per SKU per warehouse + respective fees for any additional work requested (e.g., relabeling) |