1. Pack your products individually or by case-pack.
This means your items are individually packaged with one SKU per box or bag. For example, if you are selling a printer in a box. Just let us know how many of each SKU you have, and we'll tell you how many of each to send to our locations. We'll generate a shipping plan for you that you will follow and each location may get a different number of units, but that's okay, it will give you the best coverage.
Shipped in Own Container (SIOC)
This means your item is shipping in it's own container. You plan to send us your products in a box that you simply want us to ship out as is. If that's the case, great! You'll want to be sure the scannable barcode (UPC, DSKU, FNSKU) is out the outside of that external box so our team knows to send it out as is and as one unit, for example, a printer is in it's own box and you'd like us to simply ship it that way.
If your manufacturer case-packs your product, we can split them up for you! Please let us know how many individual sellable units are in a case, and how many cases you have and we can let you know where to send them. Our warehouse will break down the case into the individual units that you are planning to sell. For more information, read this article on how to label your case-packed products.
2. Send on Deliverr's rates, your own rates, or pallets.
Small Parcel Delivery (Deliverr Rates)
Deliverr has partnered with all the major carriers and is the popular choice amongst sellers.
Small Parcel Delivery (My Rates)
If you use your own rates, we recommend that you provide a tracking number once you complete your shipment so you can track the journey of your items arriving at our warehouses.
LTL or FTL (My Rates)
This option is open if you want to inbound your products via freight. For more information, read this article on our pallet requirements.
If you're sending a pallet full of boxes please ensure that each box has its own designated box contents label that you can download from the seller portal when you create your inbound shipment. This step is required - ALL boxes MUST have their designated individual box contents labels.
As an additional step - If you want to attach box contents labels on the pallet as well, please attach all the box contents labels for all the boxes on that pallet, on the exterior of the pallet.
3. One SKU per box or multiple SKUs per box.
One SKU per box
You're putting one SKU type in a box.
Multiple SKUs per box
You're putting multiple SKUs in a single box. If you do this, you must segregate SKUs within the box. You can do this in a few ways, like bagging SKUs separately before packing or using dividers. Upon arrival at the warehouse, SKUs cannot be mixed up. So, you should assume boxes may be tossed around during transportation to the warehouse.
Notes: SKUs that arrive mixed up within a box will be considered non-compliant; associated fees and delays in receiving will apply. There is a limit of 20 SKU per box
4. Selling as a set
Selling your products together in a set? We support that and will never break your sets apart! The set must be its own SKU. You must put a sticker on your set that indicates that it is a set. For more information, read this article on our set packaging requirements.
5. Arranging box configurations
You can add multiple boxes into our system to hold different quantities, i.e. you want to pack 8 of a single SKU in one box, but you want to pack 6 in the next box. Click "add box" and you will be able to do so.
Barcodes must be on the outside of each sellable unit, with no other barcodes visible (if others are present, black out or remove the barcode label entirely).
Does your product already have an UPC or FNSKU barcode? Then there is no need to print out Deliverr barcodes and relabel! If you want to label your products with a Deliverr-generated barcode called the DSKU, labels can be downloaded during the inbound creation or on your product's inventory page on the Seller Portal.
For more information, read this article on how to barcode your products.
7. Box content labels
Your box content label must sit outside of each box and accurately tell us the SKU counts and units per SKU in the boxes. You will print these out after you set your desired box configuration in each shipment.
There should be no other labels on the outside of the boxes, to avoid confusion. Black out or remove labels that are not necessary. Not doing so can delay your receiving.
Boxes with affixed box contents label will be opened in order to receive products. If the item needs to be shipped in its own container, please i) attach item barcode label to container box and ii) place contained item in an external carton and affix box contents label on that carton.