*Currently Walmart is not accepting any new merchants into the multinode beta. This will become available in early 2020 to all merchants, exact date TBD.
What is “multi-node” for our Walmart Direct connection and when can I start using it?
You will be able to use multiple warehouses or fulfillment providers, along with Deliverr, with our Walmart Direct connection, provided your integration and your other systems meet the requirements.
What other systems are compatible with Walmart multi-node?
If you download orders directly from the Walmart Seller Center, just choose the "SellerFulfilled" orders when exporting. Do not download the "3PLFulfilled" orders for fulfillment, those are assigned to Deliverr.
If you are using a custom system to download orders through the Walmart API, you will need to make a small change to your API requests to exclude Deliverr orders. Documentation will be linked from here once Walmart publishes the details.
We are not aware of any commercial system that is already verified as compatible. We do know some that are not compatible:
- ShipStation is NOT currently compatible
- ShippingEasy is NOT currently compatible
We will add to this list, and add verified systems, as we become aware of them.
If you are using an incompatible system and still want to take advantage of Deliverr for multi-node, you can manage your non-Deliverr orders by export/import of order files through Walmart Seller Central, as described here: https://sellerhelp.walmart.com/s/guide?article=000007160.
What are the requirements of multi-node?
- Connect to Deliverr via an activated Walmart Direct integration.
- Your Shipping column in Walmart API permissions for Deliverr must be set to “Full Access”.
- You have a fulfillment center, separate from Deliverr, fulfilling your Walmart.com orders while using Deliverr.
- Your other fulfillment center follows the Walmart API guidelines to only pull orders not assigned to Deliverr for shipment. This documentation will be available from Walmart by the week of November 11th here - https://developer.walmart.com/#/apicenter/marketPlace/latest#getAllOrders
The Walmart sync button (which imported orders into Deliverr and updated Deliverr’s warehouse quantities in Walmart) will no longer exist for new signups after the week of November 11.
What happens to my account if I am already using Walmart Direct?
If your Walmart Sync is already activated: You will not switch over to multiple-warehouse mode until your Shipping permission is set to “FULL ACCESS” in Walmart.
Once full permissions are set, your account will automatically change into multi-node within a day. You will no longer see the Walmart Sync button in your inventory section.
If your Walmart Sync is currently deactivated: If you have previously signed up with Walmart Direct and your Walmart Sync is deactivated, once you activate Walmart Sync your account will not be switched to multi-node unless you also enable your Shipping permission to “FULL ACCESS”.
If you set up a new Walmart Direct integration at Deliverr on or after October 21, your integration will be automatically switched to multi-node the week of November 11th.
How do I check if another system is compatible with Walmart multinode?
You should ask the other system if they are set up to exclude downloading or acknowledging orders marked as "3PLFulfilled" by Walmart. If they are not, there is a risk of duplicate shipments and Deliverr-assigned orders that cannot be imported by Deliverr.
What happens if an incompatible system is used with Deliverr's integration?
Deliverr will attempt to detect if another system has taken orders intended for Deliverr. Deliverr cannot import such orders once another system has downloaded them. If found, Deliverr will notify you via email and set the Deliverr Fulfillment Center at Walmart as Inactive. This will prevent any more orders being assigned to Deliverr by Walmart.
You can then contact Deliverr support to determine how to resolve or, if you believe the issue is resolved, you can restore the flow of orders to Deliverr by marking the Deliverr FC as Active:
1. Log into Walmart Seller Center and go to this URL: https://seller.walmart.com/shipping-profile/fulfillment-center-setup
2. Click the pencil icon on the right side of the Deliverr FC:
3. Check the box to activate Deliverr and submit
4. Verify Active status
Orders
What if a single order contains items fulfilled by Deliverr and my own warehouse?
If the entire order cannot be fulfilled by Deliverr, Walmart will not send your order over to Deliverr at all. It will instead default to your own warehouse.
What if a buyer tries to place an order of A and B SKU, but Deliverr only has A and your own warehouse only has B. What happens in that scenario?
The order would default back to your seller-fulfilled warehouse only for SKU B, not Deliverr as the order would not be assigned to us. If this happens, then you would need to create a manual order in Deliverr for SKU A.