What does it mean to manually manage non-Deliverr orders and why would I need to do this?
If you have connected Walmart to Deliverr through the multi-node integration, Walmart will identify orders for Deliverr to fulfill.
Currently, there are NO commercial systems that connect to Walmart and can properly recognize the difference between Deliverr and seller-managed orders.
Because of this, you will need to ship and manage seller-managed orders.
What systems are approved to connect to Walmart and would do this for me?
There are currently no systems that have been updated to do this correctly.
One alternative is to disconnect your other system's automation from Walmart, and transfer the correct orders manually between Walmart and your labeling or shipping system.
Walmart has a comprehensive article about how this works here: Managing Orders through Walmart Seller Central.
How do I export seller-managed orders?
Step 1: First, disconnect your other system from Walmart - turn off any integration or automation that is importing orders from Walmart for you.
Step 2: Log into Walmart Seller Central, go to the Orders section, and click the "Seller Fulfilled Orders" button, then "View Orders" under the New Orders Insights box.
If you see orders displayed in the table below, those are the orders you will need to export.
Step 3: Select the checkbox next to Order Date in the gray row, and click the Acknowledge button. This will mark the selected orders as Acknowledged and help prevent any duplicate shipments.
Step 4: Click the Download link at the right above the orders table.
An Excel spreadsheet with two worksheets will download: The first is the list of orders and items to ship. Second is a list of valid carrier names to use when reporting shipping.
Save this file! You may need it to upload tracking numbers later.
Step 5: Ship out the downloaded orders.
The details of this depend on what other systems you are using. Most often, you'd use Excel's Export to... command export the first worksheet (with the orders) to a CSV file and import that file into your shipping system.
Step 6: Update tracking information.
You can update the Excel spreadsheet you downloaded to add the tracking information, or update tracking manually in Walmart Seller Central -- depending on order volume.
Manual update:
- In Walmart Seller Central, go to the Orders section and click the Seller Fulfilled Orders button at top if it's not already selected. Your pending orders should then be displayed below.
- For each order, you can scroll to the right and fill in the tracking information and save it as outlined here: Managing Orders through Walmart Seller Central.
Update with spreadsheet:
- Add tracking information as described here: Managing Orders through Walmart Seller Central.
- In Walmart Seller Central, go to the orders section and then upload your spreadsheet using the Upload Files control at the upper right.