We understand that mistakes happen and plans change; however, we currently do not support editing a completed inbound shipment after it has been completed. We recognize this as a pain point for many of our sellers, so we are exploring options to build out this feature in the future.
To make the desired changes, a new inbound shipment will need to be created. We recommend creating a new inbound if changes must be made as inbounds with SKUs that are unknown, unexpected, or the quantity received is off by more than 10% will slow the receiving process and be subject to non-compliance fees.
If you already paid for your inbound shipment and are using Deliverr’s rates, you can request a refund. Let our agents know that you clicked “Accept and Charge” or “Confirm” on the payment screen, and an agent will reimburse the shipping cost as a promotional credit on your account.
