An item won't have the Free 2-Day Delivery badge if:
- The item is not fulfilled by Deliverr
- There is no inventory in the customer's area
- You have turned off Shopify 2-Day fast tags for the item in Deliverr Seller Portal
Deliverr won't add a FREE 2-Day Delivery shipping option for carts that include such an item.
If a customer checks out with a single item without the Free 2-Day badge, Deliverr simply won't add any shipping options (make sure you have default options set up for these situations). If a customer checks out with one item with the Free 2-Day badge and one item without the Free 2-Day badge, Deliverr will add a FREE Standard Delivery shipping option with a note explaining that the customer can check out separately to get FREE 2-Day Delivery*.
*Shopify currently removes this note for customers checking out with saved Shipping and Payment info.