You can now remove items from Deliverr directly in sellerportal.deliverr.com, without having to contact our support team.
Create a Removal Order
Go to sellerportal.deliverr.com/inventory. Select the check boxes for each item that you want to remove. Click the "Create a Removal Order" button.
You can also go to the item details page for an individual item and click "Request Removal."
Next, enter the delivery address. This is where Deliverr will send your items to when we fulfill your removal order. You can also search for and add more items to the removal order. Review the cost and notes and then click 'Review Order' to continue.
Review your order details and then click 'Confirm Order' to place the order.
Check the Status of a Removal Order
Once you create a removal order, you can check its status like any other order on Deliverr. Just go to sellerportal.deliverr.com/orders and search for the order.
To see only your removal orders, use the 'Order Service' filter. This will filter for only orders that we've fulfilled as a 'Ship-to-Address' service.
Cancel a Removal Order
If you need to cancel a removal order, just open the order and cancel it like normal. Removal orders are subject to Deliverr's normal cancellation policy.
Frequently Asked Questions
Where can Deliverr ship removals?
Deliverr can only issue removals within the United States (including Alaska and Hawaii). Deliverr does not ship to international locations, military bases, Guam or Puerto Rico.
How long do removal orders take?
Removal orders will take a upwards of three weeks to complete. Just like a normal Deliverr order, the removal order will have a Promise By date that is shown in the removal's order page. Pending any delays from carriers or our warehouse network, removals orders may take longer to arrive to their destination.
How much does a removal order cost?
When creating your removal order, you will see the cost of your removal on the last page before submitting the order. The removal cost covers the entire cost of picking, packing and shipping the inventory. Learn more about exactly how we calculate the removals fee.