Products Requiring Special Handling

Products that require special attention handling but are not limited to: 

• Liquids
• Batteries
• Fragile items
• Sharp products
• Adult products
• Poly-bagged units

These items must be packaged properly to ensure the safety of handlers and eliminate any chance for damage, spills, or leaks. Product packaging should be able to withstand the rigors of shipping without requiring any special handling. Our fulfillment centers will refuse to receive such products if they deem them to be a handling or safety hazard, which will be considered non-compliant and incur associated fees, including removal.

Liquids

This category includes liquids or gels of more than 16 oz in plastic bottles or jars, such as liquid soap, sprays, and lotions. Treat liquids in glass bottles or jars as fragile. All products containing liquids must be double sealed, or sealed inside a clear poly bag and be prepared to survive a drop from waist height at any angle (drop test). See below for additional poly bag requirements.

A product is double sealed when its lid is tight (so that it cannot be easily opened), and one of the following is true:

1. There is a manufactured seal around the outside of the neck of the product.
2. A peel-off safety seal is underneath the lid of the product. 

Products that are not double sealed must be sealed inside a clear poly bag (shrink wrapping is also compliant) with a thickness of 1.5 mil. or greater, and marked with easy to read suffocation warning label.

Batteries

Batteries must meet the following requirements in order to be inbounded into Deliverr.

• The battery is installed in the device and falls under one of the following categories:
  • UN 3481, PI966 Section II, Lithium Ion Batteries / Cells
    • Cells equal to or less than 20Wh; Batteries equal to or less than 100Wh
  • UN 3091, PI969 Section II, Lithium Metal Batteries / Cells
    • Cells equal to or less than 1g; Batteries equal to or less than 2g
• The product can be shipped by air
• The product can be stored at room temperature
• The product does not require special handling equipment
• The MSDS has not expired
• The product cannot have a replacement value of $300 or more per item

For additional information around inbounding batteries and the documentation approval process, read this article.

Fragile Items 

Fragile items should be subject to the same considerations as other items taking into account their increased packaging needs:

• Wrapping and protecting individual items thoroughly with bubble wrap is strongly advised

• Ensure items fit snugly in a stable box using additional padding to protect items and fill the shipping container

• Place padding inside hollow items as well

Sharp Products

Products with sharp edges or points pose a safety hazard. Sharp objects must be packaged with bubble wrap, dunnage, and/or overboxed to ensure no sharp edges or points will become exposed during the fulfillment process.  Please also ensure that the final prepared product needs to have its barcode visible to be scanned.

Adult Products 

Items displaying potentially offensive material, including explicit magazines and movies. Discreet packaging should be opaque with no visibility to the product. If transparent packaging, the item must not have any explicit sexual images or words.

Poly-Bagged Units

All poly bags must meet the following requirements:

1. If your poly bag has a 5-inch opening or larger (measured when flat), it must have a suffocation warning. This warning can be printed on the bag or attached as a label, should be in a prominent location, and should legible for the size of the bag. For example: Warning: To avoid danger of suffocation, keep this plastic bag away from babies and children. Do not use this bag in cribs, beds, carriages, or playpens. This bag is not a toy.
2. The poly bag must be at least 1.5 mil (thousandth of an inch) thick.
3. The poly bag must be transparent and sealed
4. The poly bag must not protrude more than 3 inches past the product dimensions