Description
This report lists all of the claims (outbounds related to fulfilled orders) that you have submitted to Deliverr, in addition to their current status. Learn more about order claims in Deliverr.
Purpose
Use this report to track your claims created and submitted over time or to import into your ERP (enterprise resource planning) software for further analysis.
Documentation
Column |
Description |
CLAIMID |
Uniquely identifies the claim within Deliverr. |
ORDERID |
Uniquely identifies the order within Deliverr. This is different from the order ID within the listing tool or the sales channel. |
STATUS |
Status of the claim within Deliverr. Either PENDING, APPROVED, REJECTED, or RETRACTED (clawed back if later determined that the claim was not valid). |
CREATEDAT |
When the claim was first created, in GMT time. |
UPDATEDAT |
When the claim was last updated, in GMT time. |
ORDERURL |
Link to view the order within Deliverr. |
CLAIMREASON |
Why this claim was submitted. This is based on the category of claim when you first created it. |
TOTALCLAIMAMOUNT |
Total claim amount in US dollars. |
REJECTIONREASON |
If the claim was rejected by a Deliverr representative, then why it was rejected. |