Deliverr will reach out to the account admin to advise of the damages that were found or occurred at the fulfillment center. When we reach out, we will credit for 40% of the retail value that you list your product for. If the commercial value (cost of goods purchased or produced) of the product is more than the amount we reimbursed, you can provide us an invoice showing the cost of goods purchased or produced and we will credit the difference to your account as well.
The credit will reflect on your account and be used towards the next billing invoice.
Please note that Deliverr:
- Disposes of damaged units once they are reported
- This means we are not able to return or restock damaged units
- Does not provide reimbursement for products listed in our Restricted Products list
- This includes units that are expired
- This includes units that are expired