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How do I get started with Returns?

It's very quick to start processing returns with Deliverr. Please follow the step below:

 

Step 1: Getting started

  1. Visit the "Returns" tab located on the left sidebar by logging into Deliverr seller portal.
  2. Click on "Get Started for free", no payment required!

 

Step 2: Select return destination

Select how do you want to process your returns.

  1. Return to Deliverr

    Deliverr will inspect and process your returns within 3 business day of receiving them for an inspection fee of $3 per unit.

  2. Return to your location
    Incase, you wish to only create RMA and generate return labels on Deliverr without Deliverr processing them, please select this option to get such returns delivered back to you.

 

Step 3a: Return to Deliverr

Select a product category that best suits the type of product you sell. Deliverr will use this information to determine the inspection procedure to follow.

Click on "Complete Setup" to proceed further.

We will be adding categories for inspection soon!!

 

Step 3b: Return to your location

Enter the address of the location where you want the returns to be sent. 

Click on "Complete Setup".

Congratulations, you're ready to create returns. Visit our returns help centre to learn more on creating and managing returns.

 

Step 4: Adding a RMT tool

Please refer to articles below to connect a Return Management Tool (RMT)

 

Need help?

If you have any questions, please connect with us through live chat or email us at support@deliverr.com!

NOTE: You can also submit a ticket and learn how you can keep track of Support requests through this Help Center article or chat with us anytime by selecting ‘Chat’ at the bottom of the left sidebar of your Seller Portal account.

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