Orders

Order Management

• Overview of the Order detail page
• How to create a manual order or duplicate an order
• What do carrier statuses mean?
• What does each order status mean?
• Where does Deliverr ship?
• Delivery Service Level Agreements (SLAs)

Solutions to Order Errors

• Automatic replacements for lost packages
• Why don't I see my order in Deliverr?
• What do I do if my order is not showing up in Deliverr (integration is Walmart Direct)?
• What do I do if my order is not showing up in Deliverr (integration is Shopify Direct)?
• What do I do if my order is not showing up in Deliverr (integration is NOT Shopify or Walmart Direct)?
• See an Order That Did Not Import to Deliverr

Order Packaging

• What type of packaging does Deliverr use?
• Packaging Selection: Fragile Protection & Ready to Ship

International Shipping

• International Shipping
• Channel Settings for International Shipping

FAQs

• What is Deliverr's policy on undeliverable orders and what do they mean?
• What is a Late Ingestion Order?
• Non Fast Tag 3-day fulfillment rates will apply to orders with 4-day SLA Beginning March 22nd
• How do Deliverr Cancellations Work?
• Recommendations to Add an Integration
• Fulfillment Status Alert Email

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Deliverr Tracking Page

• Tracking Page